1. Introduction

audelta.com (referred to as "we", "us", "our", or "the operator") operates the audelta.com website and services. The operator is an individual providing these services on a personal basis. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

Types of Data Collected:

Account Information: Name, email address, password, profile picture
Usage Data: Browser type, IP address, pages visited, timestamps, referring URLs
Audio Files: Files you upload are processed and stored temporarily for your use
Payment Information: Processed securely through third-party payment providers
Communications: Messages you send us through contact forms or support

3. Legal Basis for Processing

We process your personal data in compliance with the General Data Protection Regulation (GDPR). The legal bases we rely on are:

Contract Performance (Art. 6(1)(b) DSGVO): Processing necessary to provide our services to you, including account management, audio file processing, and customer support.
Legitimate Interest (Art. 6(1)(f) DSGVO): Processing for analytics, service improvement, security monitoring, and fraud prevention. We have balanced our interests against your rights and freedoms.
Consent (Art. 6(1)(a) DSGVO): Processing of non-essential cookies and similar tracking technologies. You may withdraw consent at any time.
Legal Obligation (Art. 6(1)(c) DSGVO): Processing necessary to comply with legal obligations, such as retaining payment records as required by tax laws.

4. Use of Data

audelta.com uses the collected data for various purposes:

To provide and maintain our Service (Art. 6(1)(b))
To notify you about changes to our Service (Art. 6(1)(b))
To allow you to participate in interactive features of our Service (Art. 6(1)(b))
To provide customer support (Art. 6(1)(b))
To gather analysis or valuable information so we can improve our Service (Art. 6(1)(f))
To monitor the usage of our Service (Art. 6(1)(f))
To detect, prevent and address technical issues and fraudulent activity (Art. 6(1)(f))

5. Your Rights under GDPR

Under the GDPR, you have the following rights regarding your personal data (Arts. 15–22 DSGVO):

Right of Access (Art. 15): Request confirmation of whether we process your data and obtain a copy of your personal data.
Right to Rectification (Art. 16): Request correction of inaccurate or incomplete personal data.
Right to Erasure (Art. 17): Request deletion of your personal data where there is no compelling reason for continued processing.
Right to Restrict Processing (Art. 18): Request restriction of processing while disputes are resolved or when processing is unlawful.
Right to Data Portability (Art. 20): Receive your data in a structured, commonly used format and transmit it to another controller.
Right to Object (Art. 21): Object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request without undue delay and within one month.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Account Data: Retained for the duration of your account's existence. Upon account deletion, your personal data is erased within 30 days, except where legal obligations require continued retention.
Audio Files: Uploaded audio files and processed outputs are automatically deleted from our servers within 24 hours after processing is complete. We do not retain copies of your files unless you explicitly ask us to do so.
Payment Records: Invoices and transaction records are retained for 10 years as required by German tax retention obligations (Handelsgesetzbuch — HGB and Abgabenordnung — AO).
Analytics Data: Aggregated analytics data is retained in anonymized form indefinitely. Individual-level analytics data is retained for a maximum of 26 months.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure an equivalent level of data protection is maintained through the use of Standard Contractual Clauses (SCCs) adopted by the European Commission, in accordance with Art. 46 DSGVO.

Our third-party service providers (such as Stripe and Google) may transfer data to the United States and other jurisdictions. These providers are certified under the EU-US Data Privacy Framework where applicable, or we have SCCs in place with them.

If you have questions about specific transfer mechanisms, please contact us at [email protected].

8. Security of Data

We implement state-of-the-art technical and organizational measures to protect your personal data in accordance with Art. 32 DSGVO. These include:

Encryption of data in transit using TLS 1.3
Encryption of data at rest using AES-256
Pseudonymization and anonymization where feasible
Regular security audits and vulnerability assessments
Strict access controls and authentication requirements
Secure data center infrastructure with physical access controls

Our measures are reviewed and updated on an ongoing basis to maintain a high level of data protection.

9. Audio File Handling

Your audio files are encrypted during transmission (TLS 1.3) and during processing. Uploaded files and processed outputs are stored temporarily and automatically deleted within 24 hours after processing is complete. We do not retain copies of your files unless you explicitly ask us to do so. We never share your audio files with third parties without your explicit consent.

10. Third-Party Services

We engage the following third-party service providers to facilitate and improve our Service. Each provider has been carefully selected and is contractually bound to process your data only in accordance with our instructions and applicable data protection law:

Stripe: Payment processing. Your payment data is handled directly by Stripe. We do not store full credit card numbers. Stripe's privacy policy is available at stripe.com/privacy.
Google (OAuth): Authentication via Google Sign-In. When you choose to log in with Google, we receive your name, email address, and profile picture. No additional Google services are used.
Umami (Self-Hosted): Privacy-friendly analytics hosted at umami.kai.gg. Umami is a self-hosted, open-source analytics platform that does not use cookies and does not track users across websites. All data is anonymized and no personal data is shared with third parties.
YouTube (IFrame API): Embedded video player used on select pages (e.g., tutorial content). YouTube may set cookies when you play embedded videos. We use YouTube's privacy-enhanced mode where available.
Telegram: Communication channel for customer inquiries and support. Messages sent via Telegram are subject to Telegram's privacy policy.

11. Cookies

We use only essential cookies and similar tracking technologies to provide and secure our Service. We do not use marketing or tracking cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some portions of our Service.

For non-essential cookies (e.g., analytics), we obtain your prior consent via our cookie banner. You may change your preference at any time.

12. Complaints

If you believe that our processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority, in accordance with Art. 77 DSGVO.

The supervisory authority responsible for the operator is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59-61
10555 Berlin
Germany

Website: www.datenschutz-berlin.de

We encourage you to contact us first at [email protected] so that we may resolve any concerns you have directly.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: [email protected]
Telegram: @audelta_support

Last updated: July 13, 2026